News & Resources

Wellness is a lifetime journey. The ObGyns and clinicians at Women's Health Texas are here to help you be your healthiest self, at every age. Read important news, get helpful tips for wellness, and find answers to frequently asked questions.

Fertility

Is infertility common?

According to the American Pregnancy Association, approximately 10 percent of American couples of childbearing age struggle with infertility, and 25 percent have more than one infertility problem. Infertility rates can be difficult to determine, due to the presence of both male and female factors, but it is a condition that many Americans of different childbearing years face.

What can I do to protect my fertility if I’m about to undergo cancer treatment?

Cancer and cancer treatments can significantly affect fertility and the body’s hormone system. If you or your partner is diagnosed with cancer and have to undergo cancer treatments, you can opt for egg preservation methods much the same way you would to normally plan for a later pregnancy. Our fertility preservation options, including egg vitrification, can be effectively employed prior to chemotherapy, radiation or surgery. Our procedures frequently work even if the patient doesn’t come in until after cancer treatments have started. Men undergoing surgery or cancer treatment also have fertility preservation options, including sperm banking, testicular tissue freezing and testicular sperm extraction.

Where can I find donor eggs or sperm?

We partner with an exclusive egg bank and five sperm donor banks that can help you find the right donor. We can also help you find gestational carriers and surrogates. We partner with the following donor organizations:

Billing & Payments

I have a bill for payment through Parasail, how do I access it?

Any bills after April 1st can be paid through our secure patient portal. You can also make an online payment for any bill dated prior to April 1, 2019. You can also call the number on your bill to speak with someone about payment.

How do I access Follow My Health for IFWH?

You can login to Follow My Health conveniently on the patient portal page.

Insurance

What does “in-network” or “out-of-network” mean

HMO and PPO plans generally have provider books or lists that show you which doctors are in-network for your plan (meaning which doctors have contracts with your insurance plan). By choosing a provider from your insurance list, you will obtain the highest benefit your policy offers. If you choose to see an out-of-network physician (one that does not appear on their list), generally the benefit is less (maybe none), meaning higher patient financial responsibility. Every insurance plan is different, so we encourage you to check your insurance before your appointment.

What if I believe my insurance should have paid my balance?

You should contact your insurance company with information on your exact service date. If you are told the claim will be reprocessed, please ask how long it will take and then advise us of the information by calling (844) 318-9921.

What is a “COB” issue?

Often times, an insurance company will update their records on an annual basis. This includes verifying that you and/or your dependents are covered under just one health plan. This information can be updated only by the insured, not us. If we submit a claim and it is denied for this reason, your statement will reflect that additional information is needed from you. You will then need to call your insurance company and answer their questions over the phone. You will also need to advise them to reprocess any claims they have denied for this reason. We will continue to bill you for these services until your insurance company has processed your charges.

What is a “contracted fee”?

A contracted fee is a term used by an insurance company to refer to a dollar amount that a physician can collect for a specific service. This amount has been agreed upon by the insurance company and the physician. For example, we may bill $50.00 for a particular procedure, but a particular insurance company has contracted a fee of $40.00. This means that $10.00 is “not allowed” and therefore not collectible; the maximum amount we can collect is $40.00.

What is a copay, coinsurance, and a deductible?

This is the balance your insurance deems is your responsibility per your insurance contract.

  • Deductibles are paid by the member and must be satisfied each year before insurance pays. Each family member usually has a separate deductible.
  • Co-Payments are paid by the member each time you visit the doctor or use any medical service.
  • Co-insurance requires you to pay a percentage of your visit fee.
  • Maximum out of pocket expense is the most you will have to pay before your insurance begins to pay 100%
Will my insurance cover infertility treatments?

Some insurance companies cover fertility treatments, while others do not. Please call our office at (210) 616-0680 to speak with our financial coordinator to learn more about financial options for our fertility treatments. We can help you determine if your insurance covers treatment and discuss your finance options.

What pharmacies should I use?

We have a relationship with the following specialized fertility pharmaceutical companies:

Providers

Are your physicians board certified?

Yes, our physicians are board certified by the American Board of Obstetrics and Gynecology (ABOG). This means that they have ongoing written examinations and educational credits in their field. The intent of the certification is to provide assurance to the public that those certified by the board have successfully completed an approved training program and an evaluation process assessing their ability to provide quality patient care in the specialty. You can visit the ABOG website here.

What is a Nurse Practitioner (NP)?

We offer the services of Nurse Practitioners to improve our ability to deliver individualized and personal care to all our patients. They each hold state and/or national certifications in their field. They are specialized in women’s health care and are able to provide all aspects of care, including prenatal care, annual exams, minor office procedures, as well as co-management of chronic or acute medical problems. They can write prescriptions. They do not attend deliveries or perform surgical procedures.

Your family starts here.